Evaluating the Benefits of Home Tuition and Parental Satisfaction: A Case Study of The Swami Academy

Author

Mahesh Ashok Marathe, Ashok Hiraman Marathe, Shubhangi Ashok Marathe


Abstract

 Home tuition has expanded rapidly in India as families seek personalized academic support beyond formal schooling. This case study examines service quality, satisfaction, and perceived benefits at The Swami Academy using feedback from 48 respondents (41 parents, 4 students, and 3 others). On a 1–5 scale, mean ratings ranged from 3.35 (Improvement in Child’s Performance) to 4.08 (Tutor’s Behaviour & Communication). Interpersonal items drew the strongest endorsement (75% positive ratings of 4 or 5), whereas outcome-related items were rated more moderately, and fewer than half of respondents (48%) rated performance improvement positively. The 95% confidence intervals for all item means lay above the scale midpoint, although the interval for performance improvement only just excluded it, and the intervals for the highest- and lowest-rated items did not overlap. Because only item-level distributions were available, the study describes ratings; it cannot test associations among items or support causal claims. Results are interpreted against Indian meta-analytic evidence of small positive achievement effects.



Keywords

home tuition, parental satisfaction, service quality, shadow education, private tutoring, India, case study



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References


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