Offline-First, Voice-Enabled Mobile ERP for Rural and Semi-Urban MSMEs: A Survey of Literature, Trends, and Research Gaps

Author

Vedika Bane, Om Chavan and Swapnil Dhivare, Prof. Jaspreet Kaur

Abstract

 Rural and semi-urban micro, small and medium enterprises (MSMEs) in India often keep inventory, billing and credit records on paper registers or messaging apps, while mainstream ERP and accounting software is commonly designed around stable internet, English-language menus and moderate digital literacy. This narrative literature survey reviews 38 journal and review papers in seven themes: MSME digitalisation, ERP adoption in small firms, mobile inventory and billing systems, offline-first design and synchronisation, cross-platform and on-device security, voice and low-literacy interfaces, and payments, credit and forecasting. The reviewed literature supports the need for lightweight, offline-capable tools and indicates that synchronisation, text-free interface and security building blocks exist, while Indian-language speech recognition remains uneven. None of the reviewed studies combines ERP-lite scope, offline-first operation, regional-language voice entry and a rural Indian MSME focus. Six research gaps are identified and used to outline GRAMIK, a proposed offline-first, voice-enabled mobile ERP that has not been implemented or evaluated. Sources were assessed from abstracts and record pages, so the findings are indicative.

Keywords

ERP, MSME, offline-first, data synchronisation, voice user interface, Indian languages, mobile applications, literature survey.

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References

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