Study on literacy of fintech E-Banking Awareness and Online Fraud Prevention among people.

Author

Pulaparthi Jahnavi Rajasri Santhoshini, Dr. Venkateswararao Podile , Guduri Nagaveni


Abstract

 The rapid growth of financial technology (FinTech) has led to the digitization of payments, UPI, mobile banking and e-wallets becoming commonplace among students. However, increased usage does not necessarily equate to adequate literacy on the part of the user in terms of being able to detect and prevent digital financial fraud. This study evaluates the level of FinTech literacy among students and its association with digital fraud detection and prevention behaviour. A descriptive research design is used, and a structured questionnaire is administered to students who use digital financial services. The study focuses on financial knowledge, digital financial skills, security awareness and awareness of common frauds such as phishing, OTP scams, fake payment links and QR-code fraud. The study aims to identify gaps in students' FinTech literacy and highlight the importance of financial and cybersecurity awareness in promoting safe digital financial behaviour. 



Keywords

FinTech Literacy, Digital Financial Literacy, Digital Fraud, Fraud Detection, Cybersecurity Awareness, Fraud Prevention, Students. 



Full Text:

Download Paper PDF


References


  1. Lyons, A. C., Kass-Hanna, J., & Greenlee, A. (2021). Impacts of financial and digital literacy on financial inclusion in the digital age. Journal of Consumer Affairs, 55(3), 1049–1078.
  2. Morgan, P. J., Huang, B., & Trinh, L. Q. (2019). The need to promote digital financial literacy for the digital age. Realizing Education for the Most Vulnerable
  3. (2020). OECD/INFE 2020 International Survey of Adult Financial Literacy. OECD Publishing.
  4. (2022). OECD/INFE Guidance on Digital Financial Literacy. OECD Publishing.
  5. Grohmann, A., Klühs, T., & Menkhoff, L. (2018). Does financial literacy improve financial inclusion? Cross-country evidence. World Development, 111, 84–96.
  6. Lusardi, A. (2019). Financial literacy and the need for financial education: Evidence and implications. Swiss Journal of Economics and Statistics, 155
  7. Potrich, A. C. G., Vieira, K. M., & Kirch, G. (2015). Determinants of financial literacy: Analysis of the influence of socioeconomic and demographic variables. Revista Contabilidade & Finanças, 26(69), 362–377.
  8. Bongomin, G. O. C., Ntayi, J. M., Munene, J. C., & Malinga, C. A. (2018). Mobile money and financial inclusion in Sub-Saharan Africa: The moderating role of social networks. Journal of African Business, 19(3), 361–384.
  9. Setiawan, B., Nugraha, D. P., Irawan, A., Nathan, R. J., & Zoltan, Z. (2021). User innovativeness and fintech adoption in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 188.
  10. Gomber, P., Koch, J. A., & Siering, M. (2017). Digital finance and FinTech: Current research and future research directions. Journal of Business Economics, 87, 537–580.

 

 

Share your valuable work from Social Media Buttons