Anxiety as Persuasion: A Media Ethics Analysis of the 'Shang'an' Narrative in Chinese Social Media Education Marketing
Author
Gang Yan,Dr. Mohd Haizra Hashim
Abstract
The Chinese online expression 'shang'an' literally means arriving at the shore. Now it is widely used to refer to passing examinations, gaining admission to graduate school, obtaining certificates, or securing an ideal job. This article discusses how the metaphor turns ordinary changes in education and professional life into a moral narrative based on the opposition between safety and failure. This article explores how this narrative forms anxiety-based persuasion in social media education marketing, and what kind of responsibilities content creators, education businesses and platforms should bear. This study adopts a focused critical literature review, and selects an anonymized Douyin public post as an analysis case. The post criticizes advertising rhetoric such as "ashore class" and all kinds of marketing campaigns that promise to help users 'shang'an'. The research combines upward social comparison, fear appeal, persuasion knowledge, platform structure, and social media marketing ethics, and uses the Potter Box to carry out ethical assessment. The study found that the expression 'shang'an' itself is not unethical; ethical risks occur when commercial communicators shape a single result as the only safe and decent life path, conceal persuasion intentions, exaggerate risks, or rely on algorithms to repeatedly push similar content and amplify the psychological vulnerability of the audience. This kind of communication may narrow people's perceived choices and transfer social pressure to individuals. Responsible communication practice requires clear disclosure of information, moderate publicity and advocacy, and recognition of the diversity of life paths. At the same time, the platform should introduce measures to curb deceptive advertising and reduce the repeated amplification of anxiety.
Keywords
media ethics; shang'an; anxiety marketing; Douyin; social media manipulation; education marketing; platform responsibility
Full Text:
Download Paper PDF
References
- Bhargava, V. R., & Velasquez, M. (2021). Ethics of the attention economy: The problem of social media addiction. Business Ethics Quarterly, 31(3), 321-359. https://doi.org/10.1017/beq.2020.32
- Braca, A., & Dondio, P. (2023). Developing persuasive systems for marketing: The interplay of persuasion techniques, customer traits and persuasive message design. Italian Journal of Marketing, 2023, 369-412. https://doi.org/10.1007/s43039-023-00077-0
- Christians, C. G., Fackler, M., Richardson, K. B., & Kreshel, P. J. (2020). Media ethics: Cases and moral reasoning (11th ed.). Routledge. https://doi.org/10.4324/9780429282249
- Granstedt, A. (2024). The past, present, and future of social media marketing ethics. AMS Review, 14, 278-296. https://doi.org/10.1007/s13162-024-00294-6
- Hastings, G., Stead, M., & Webb, J. (2004). Fear appeals in social marketing: Strategic and ethical reasons for concern. Psychology & Marketing, 21(11), 961-986. https://doi.org/10.1002/mar.20043
- Howard, J. (2024). The ethics of social media: Why content moderation is a moral duty. Journal of Practical Ethics, 11(2), 33-52. https://doi.org/10.3998/jpe.6195
- Jin, T., Chen, Y., & Zhang, K. (2024). Effects of social media use on employment anxiety among Chinese youth: The roles of upward social comparison, online social support and self-esteem. Frontiers in Psychology, 15, 1398801. https://doi.org/10.3389/fpsyg.2024.1398801
- Metzler, H., & Garcia, D. (2024). Social drivers and algorithmic mechanisms on digital media. Perspectives on Psychological Science, 19(5), 735-748. https://doi.org/10.1177/17456916231185057
- Saura, J. R., Palacios-Marqués, D., & Iturricha-Fernández, A. (2021). Ethical design in social media: Assessing the main performance measurements of user online behavior modification. Journal of Business Research, 129, 271-281. https://doi.org/10.1016/j.jbusres.2021.03.001
- Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333-339. https://doi.org/10.1016/j.jbusres.2019.07.039
- Sun, B. (2026). A critical discourse analysis of 'Baoyan anxiety' in social media: A case study of experience-sharing posts on Xiaohongshu. In Proceedings of the 4th International Conference on Language and Cultural Communication (ICLCC 2026) (pp. 124-129). Atlantis Press. https://doi.org/10.2991/978-2-38476-597-3_15
- Tang, L., Omar, S. Z., Bolong, J., & Mohd Zawawi, J. W. (2021). Social media use among young people in China: A systematic literature review. SAGE Open, 11(2). https://doi.org/10.1177/21582440211016421
- Tannenbaum, M. B., Hepler, J., Zimmerman, R. S., Saul, L., Jacobs, S., Wilson, K., & Albarracín, D. (2015). Appealing to fear: A meta-analysis of fear appeal effectiveness and theories. Psychological Bulletin, 141(6), 1178-1204. https://doi.org/10.1037/a0039729
- Voorveld, H. A. M., Meppelink, C. S., & Boerman, S. C. (2024). Consumers' persuasion knowledge of algorithms in social media advertising: Identifying consumer groups based on awareness, appropriateness, and coping ability. International Journal of Advertising, 43(6), 960-986. https://doi.org/10.1080/02650487.2023.2264045
- Xu, L., & Li, L. (2024). Upward social comparison and social anxiety among Chinese college students: A chain-mediation model of relative deprivation and rumination. Frontiers in Psychology, 15, 1430539. https://doi.org/10.3389/fpsyg.2024.1430539
- Zhang, T. (2026). Conceptual metaphor and spiritual motif: Motivations for the lexicalisation of 'shang'an'. Journal of Shaoguan University, 47(5), 77-84. [Article published in Chinese]. https://www.cqvip.com/journal/83605B/83605B
Share your valuable work from Social Media Buttons